Performance Tours

Rafting Information

Tom Denaro Raft Guide at Performance Tours Rafting

Cancellation Coverage

We want you to come rafting with us, but we understanding that things happen. There is a great deal of preparation that goes in to having your scheduled trip ready to go with everything in place. Our liberal cancellation policy enables us to consistently provide high quality trips while still guaranteeing your reservation.

Cancellation coverage – If purchased, you can cancel up until 6 PM on eve of trip and receive a full refund less a $10/pp fee

Cancellations outside 7 days – Full refund less a $10/pp fee

Cancellations between 7 days and 3 days before trip – 50 % refund

Cancellations within 3 days – non refundable

** If extenuating circumstances arise and there is absolutely no chance that you will be able to arrive as scheduled for your reserved trip, we encourage you to contact us immediately. If we are able to resell your reserved spots, we can issue a credit for a future trip valid through the following season, less a $ 10/pp cancellation fee. Our ability to resell your spots will depend on the amount of lead time that we have and the current demand.

Trip Cancellation Protection

An optional 8 % trip cancellation coverage fee will be added to your trip cost when reserving your trip, enabling you to cancel up until 6:00 p.m. on the eve of your trip, and receive a full refund, less a $10/pp administrative fee.  All cancellations must be made by phone with one of our guest service representatives. If you choose to opt out of the coverage, our normal cancellation policy will apply (see policy below).

Cancellation Policy

You can change or cancel your trip up until 7 days prior to your scheduled reservation and receive a full refund, less a $10.00/pp administrative fee. Cancellations made within 7 days, and up until 3 days before your trip, will be refunded 50% of the trip cost. Cancellations made within 3 days of your trip are non – refundable. Our raft trips go out every day of the summer regardless of weather conditions, which means there are no cancellations due to weather. All no shows are responsible for payment in full.

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Locations

Buena Vista, Arkansas River
115 Gregg Drive
Buena Vista, CO 81211
(719)395-6097

Royal Gorge, Arkansas River
0193 County Road 3A
Canon City, CO 81212
(719) 395-3154

Breckenridge
107 Ski Hill Rd
Breckenridge, CO 80424
(970)453-0661

Blue River
842 North Summit Boulevard
Frisco, CO 80443
1-800-328-7238

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